Our privacy policy

Last updated on December 16

You are advised to review this privacy policy carefully to understand  our  privacy  practices.  By  using  our  services  (defined below), you agree to the collection and use of information in accordance  with  this  policy  and  are  bound  by  it.  Unless  otherwise defined  in  this  privacy  policy,  the  terms  used  in  this  privacy  policy shall have the same meanings as in our terms and conditions, accessible from www.skyserve.ai/legal you hereby consent to our collection, use, storing and sharing of your personal information as described under this privacy policy. If you use the services on behalf of  someone  else,  you  represent  that  you  are  authorized  by  such individual or are legally authorized to (i) accept this privacy policy on  such  individual’s  behalf,  and  (ii)  consent  on  behalf  of  such individual to our collection, use and disclosure of such individual’s personal information as described in this privacy policy.

while  using  our  services  you  further  understand  that  this  website may contain links to other sites that we do not operate. If you click on a third-party link, you will be directed to that third party's site. We advise you to review the privacy policy of every site you visit.

we have no control over and assume no responsibility for the content,  privacy  policies  or  practices  of  any  third-party  sites  or services.

1. INTRODUCTION

SkyServe  Inc.  ("SkyServe  Inc",  “us,” “we,” or “our”)  is  committed  to  provide  You  (“You”, “Your” and “User” and  “Visitor”  “Customer”)  a  secure  and  personalised  experience  of  our services  and  for  any  other  purposes  by  managing  Your  personal  information  as  permitted or required by law. We respect the privacy of everyone who visits/uses the Website. The nature of services provided by us requires us to collect information including but not limited to Your name, age,  gender,  date  of  birth,  Geolocation  (defined  below)  and  financial  information  (“Personal Information”). This privacy policy (“Privacy Policy”) describes the procedures for collecting, using, storing and managing Your Personal Information, which You share with us for availing the services / products or accessing the Website. We recommend You read this Privacy Policy so that You  understand  the  type  of  Personal  Information  collected  by  us  and  the  manner  in  which  we process and manage Your Personal Information.  
We  operate  this  website  www.skyserve.ai  (“Website”), to  provide  a  platform  (“Platform”)  to avail  our  services  and  /  or  products  (“Service”).  Any  person  visiting  this  Website  or  using  the Services shall be presumed to have read these Privacy Policy and unconditionally and irrevocably accepted the terms and conditions set out herein.

2. DEFINITION

2.1. “Archive” shall mean the process of moving and storing data that is no longer actively used to a  separate storage device for long-term retention under this Privacy Policy;
2.2. “Geolocation” shall mean the information used or intended to be used to determine the actual  physical location of an individual or device with reasonable accuracy and specificity;
2.3. “Purge” shall mean the process of permanently removing obsolete data from a specific storage  location when it is no longer required under this Privacy Policy.

3. TYPE OF INFORMATION

We require to identify the User in order to provide our Services to the Users. Instances such as  interaction with us via emails, telephone calls or other correspondence, requires identifying the  User and we may ask You to voluntarily provide us with certain information that personally  identifies You or could be used to personally identify You. We collect and store information  provided by You to provide a better experience every time You visit our Website. Following are  the categories of information collected by us:
A. Contact Information: We store Your username, phone number, email address, password  when You register for an account on our Website. We store Your contact information as  provided by You while using our Website to reach out to discuss and address any concerns  that You may have about our Services;
B. Demographic data: We store Your information related to Your gender, Your date of birth  and Your ZIP code;
C. Cookies: Cookies are files with a small amount of data, including a unique anonymous  identifier. Cookies are sent to Your browser from a website and stored on Your computer's  hard drive. We use "Cookies" to collect information. We may use both Session Cookies  (which expire once You close Your browser) and Persistent Cookies (which stay on Your  computer until You delete them). You can instruct Your browser to refuse all cookies or to  indicate when a cookie is being sent. However, if You do not accept cookies, You may not  be able to use some portions of our Website or Services on this Website;
D. Browsing information: We record information relating to Your use of our Services and  Website, such as the searches You undertake, the pages You view, Your browser type, IP  address, location, requested URL, referring URL, and timestamp information;
E. Third-Party Services: We may use third-party services such as Google Analytics that  collect, monitor, and analyze information to increase our Services’ functionality. These third-party service providers have their own privacy policies addressing how they use such  information;
F. Other Information: We also receive additional information about Your device and  geolocation such as IP address.

4. HOW WE USE PERSONAL INFORMATION

The Personal Information is collected and used to the extent that is necessary for the purposes mentioned herein. The User’s personal information will be  tracked/collected/processed/disseminated and stored for the purposes consented by the User, or  which is incidental to or connected with such purpose and which the User would reasonably expect  that such personal information shall be used for. Moreover, we will  4 track/collect/process/disseminate and store the User’s personal information having regard to the  purpose, and in the context and circumstances in which the personal data was collected. Specific  purposes, for which we may track/collect/process/disseminate and store the User’s information  include:
A. To provide You with the Services offers, or information as offered by Us;
B. To identify the User whenever necessary;
C. To understand how You and others use our Services for analytics and modeling and to create  business intelligence and insights, and to understand economic trends;
D. To support our everyday business purposes, such as account management, quality control,  website administration, business continuity and disaster recovery, security and fraud  prevention, corporate governance, reporting, and legal compliance. Please note that we may  also use and disclose information that is not personally identifiable.  
E. To aggregate information to perform statistical analyses of User behavior and  characteristics to measure interest in our Services;
F. To carry out our legal compliance obligations according to the applicable laws being in  force at the time;
G. To share with any third-party certain information, that we have collected to better  understand which services and advertisements may interest You.  

5. DISLCOSURES

5.1. Affiliates: We may provide Personal Information to our affiliates. For example, we may disclose  Personal Information collected under this Policy to our affiliates in order to respond to Your  requests for information or Services or to help limit Your receipt of marketing materials You have  requested not to receive;
5.2. Service Providers or Business Partners: We may use certain third-party companies and  individuals to help provide, analyze, and improve the Services (including but not limited to data  storage, maintenance services, database management, web analytics, payment processing, hosting  services, business functions and improvement of the Service's features.) The third parties may have  access to Your information only for purposes of performing these tasks on our behalf and shall be  incompliance with the terms of this Privacy Policy;
5.3. Third-Party Applications: We may share Your information to third parties with Your consent,  when You choose to access our Services through such an application. We have no control over  how the information is processed by the third-party application. We shall not be responsible for  any breach on account of such parties and You consent to the use of your information;
5.4. Joint Marketing Arrangements: Where permitted by law, we may provide Personal Information  to joint marketers with whom we have a marketing arrangement, if any. We shall require all joint  marketers to have written contracts with us that specify appropriate use of Your Personal  Information, require them to safeguard Your Personal Information, and prohibit them from making  unauthorized or unlawful use of Your Personal Information;
5.5. Analysis: Information given by You may be used for making presentations, consolidation reports,  analysis etc. However, in all such cases, Your identity will be protected and no personal  information shall be parted to any third party. Your contact information is stored in our database  and is only used to contact You during the course of Your association with us;
5.6. Persons Who Acquire Our Assets or Business: If we sell or transfer any of our business or assets,  certain Personal Information may be a part of that sale or transfer. Legal and Regulatory  Authorities. We may be required to disclose Your Personal Information due to legal or regulatory  requirements. In such instances, we reserve the right to disclose Your Personal Information as  required in order to comply with our legal obligations, including but not limited to complying with  court orders, warrants, or discovery requests. You agree and acknowledge that we may not inform  You prior to or after disclosures made according to this section.  

6. DATA RETENTION

We may retain, Purge and Archive Your data and will use Your Personal Information as necessary  to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent  with these requirements, we shall try to delete Your Personal Information quickly upon reasonable  request and the information which is no longer required. Please note, however, that there might be  latency in deleting Personal Information from our servers and backed-up versions might exist after  deletion. In addition, we do not delete from our servers’ files that You have in common with other  Users.  

7. TRANSFER OF DATA

Your information, including Personal Data, may be transferred to and maintained on computers  located outside of Your state, province, country or other governmental jurisdiction with  appropriate security measures and standards.
Your consent to this Privacy Policy followed by Your submission of such information represents  Your agreement to that transfer.
We will take all the steps reasonably necessary to ensure that Your data is treated securely and in  accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an  organization or a country unless there are adequate controls in place including the security of Your  data and other personal information.

8. INDEMNIFICATION

8.1. The User agrees and undertakes to indemnify and hold harmless SkyServe Inc from and against  any and all suit, dispute, actions, damages, costs and expenses, if any, of whatsoever nature, arising  out of or in any way connected with this Privacy Policy, information and/or the User’s use or  access to this Website;
8.2. The User expressly understands that under no circumstances, including, but not limited to,  negligence, shall We be liable to the User for any direct, indirect, incidental, special, or  consequential damages, including, but not limited to damages for loss of profits, goodwill, use,  data or other intangible losses, resulting from circumstances, including but not limited to:
8.2.1. unauthorized access to or alteration of Personal Information;
8.2.2. any unauthorized access to or use of our secure servers and/or any or all information  stored therein;
8.2.3. The User represents that the User has accessed the Website and has provided  information on the User’s own initiative and is responsible for compliance with all  applicable laws including, but not limited to, any applicable local laws.  

9. LIMITATION OF LIABILITY  

SkyServe Inc shall not be liable for any damages, direct or indirect, incidental or consequential,  and all liabilities (including for negligence, loss or damage such as loss of products, unavailability  of system or loss of data and loss of Your Personal Information) and for use of or inability to use  Services of any kind that is offered or to provide indemnity or any other remedy to You or any  third party.

10. ACCESS

You can access Your information, including Your name, address, payment options, profile  information and other details in the 'Account' section of the website. You shall not share Your Personal Information (for example, Your name, mobile number and email  address) unless You are an individual of at least eighteen (18) years of age who can enter into legally  binding contracts under applicable law or a corporation, trust, association of persons or firm which can  enter into legally binding contracts under applicable law. In case of a corporation, trust, association of  persons or a firm, You must be authorised to agree to this Privacy Policy.

11. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be revised or altered by us at our sole discretion at any time without any prior  intimation to You. The latest Privacy Policy will be posted here along with the date of change. Any such  changes by Us will be effective immediately. By continuing to use this Website or to access the Services /  usage of our Services after changes are made, You agree to be bound by the revised/ amended terms of this  Privacy Policy and such amendments shall supersede all other terms of Privacy Policy previously accepted  by You. Therefore, the User is requested to check the Privacy Policy regularly for updates.

12. GOVERNING LAW

This Privacy Policy is governed by the laws of United States of America for Users all over the  world and the appropriate courts at Delaware U.S.A shall have exclusive jurisdiction.  

13. FEEDBACK

13.1. We are interested in Your views, and we value feedback, we therefore may set up blogs and chat  rooms for providing better Services and to receive Your feedbacks. We encourage You to be  careful about what Personal Information You disclose in this way;
13.2. Subject to any applicable law, any communication sent by You via SkyServe Inc or through the  blogs chat rooms or otherwise to us (including without limitation contents, images, audio, feedback  etc. collectively "Feedback") is on a non-confidential basis, and we are under no obligation to  refrain from reproducing, publishing or otherwise using it in any way or for any purpose. We can  use the Feedback, including without limitation to any ideas, inventions, concepts, techniques or  know-how disclosed therein, for any purpose including without limitation to developing,  manufacturing and/or marketing Services. You agree You shall not assert any ownership right of  any kind in the Feedback (including without limitation copyright, patent, Trademark, unfair  competition, moral rights, or implied contract) and You hereby irrevocably waive the right to  receive any financial or other consideration in connection with the Feedback, including without  limitation acknowledgment of You as the source of the Feedback. Your submission of any  Feedback shall constitute an assignment to us of all worldwide rights, titles and interests in all  copyrights and other intellectual property rights in the Feedback;
13.3. If You register or respond to advertisements or post any content on Website, we may send You  certain notifications, advertisements, promotions, surveys and specials. We may also send You  any legally required notifications and certain notifications, including but not limited to, Service-related notices or notices regarding a change to any of our policies. For example, we may send  You a notice regarding server problems or scheduled maintenance to SkyServe Inc. In order to  opt-out of receiving these notices, You may need to deactivate Your account. We shall not change  Your preferences without Your consent.  

14. CONTACT US

If You have questions or concerns or grievances regarding this Privacy Policy, You can e-mail us  at hello@skyserve.ai